Prescription Refill and Renewal Policy
Prescription RefillPlease check your bottles for prescription refills. If you need refills, and your prescription has not expired, please contact your pharmacy only. You do not need to contact our office
Prescription RenewalIt is your responsibility to notify the office in a timely manner when prescription renewals are necessary. Approval of your renewal may take up to three (3) business days, so please call as soon as possible. If you use a mail order pharmacy, please contact us 14 days before your medication is due to run out. If you need a new prescription and have a scheduled appointment, please make this request at the time of your visit.
Prior AuthorizationSome medications require prior authorization. Depending on your insurance plan this process may involve several steps by both your pharmacy and your provider. Neither the pharmacy nor the provider can guarantee that your insurance company will approve the medication.
Required Follow Up Appointments For Rx Refills And RenewalsIt is important to keep your scheduled appointment to ensure that you receive timely refills and renewals. All prescriptions require a follow up appointment every three (3), six (6) or twelve (12) months. If you are overdue for your appointment your prescriptions will not be authorized for refill or renewal.