FAQs

Here you will find frequently asked questions related to contacting us, appointments and billing, treatments and health conditions.

General Contact Information

How do I contact IntimMedicine Specialists?

You may contact us by calling 202-293-1000 or emailing info@intimmedicine.com. Our fax number is 202-463-6150

What is your address?

Our offices are located at 1850 M St. NW Suite 450 Washington, DC 20036

What are your office hours?

Our office is open Monday- Friday from 9 am to 4 pm. We do offer Saturday morning appointments virtually.

Appointments and Billing

How do I schedule an appointment with an IntimMedicine practitioner?

Call us at 202-293-1000 or submit this form online to set up a free consultation appointment with one of our specialists here in Washington, DC or via telemedicine. Don’t wait to get back to living your normal life — call us today.

How do I cancel or reschedule an appointment?

If you are unable to make your scheduled appointment, kindly provide a 24-hour advanced notification of cancellation. Failure to do so will result in a No Show Fee of $50.00 for each visit missed. Additional charges will be assessed for missed procedures.

To cancel or reschedule your appointment, please call 202-293-1000 and we will call you back within one business day. You may also email us at info@intimmedicine.com.

Do you have a "No Show" or Cancellation policy?

Out of respect for other patients and our providers, we kindly request a 24-hour notification for cancellation of appointments. Failure to do so will result in a “No Show Fee” of $50.00 for each visit missed. Additional charges will be assessed for missed procedures.

A cancellation is considered to be late when the appointment is cancelled with less than 24 hours to the scheduled appointment time and will be charged a “Late Cancellation Fee” of $50.00.

Do you offer telemedicine appointments?

Yes, we offer telemedicine appointments Monday- Friday and Saturdays before noon. To schedule a telemedicine appointment call us at 202-293-1000.

How do I pay my bill online?

Click here to make a secure online payment. You will need to provide your full name to complete the process.

Insurance and Prescriptions

Do you accept insurance?

No. We are a Fee for Service practice and do not participate with any insurance plans. Payment in full is required of the time of your appointment. We will provide the necessary forms to you for submission to your insurance company.

How do I request a prescription refill?

It is your responsibility to notify our office in a timely manner when prescription renewals are necessary. Approval of your renewal may take up to three (3) business days, so please call as soon as possible.

If you use a mail order pharmacy, please contact us at least 14 days before your medication is due to run out. The US Post Office has been extremely slow for all types of mail. If you need o new prescription and have a scheduled appointment, please make this request at the time of your visit.

Women's Health

What health conditions does IntimMedicine treat for women?

Visit our Women’s Health section for a full list of conditions that we provide treatment for.

COVID-19

COVID-19

Our office is currently open for both in person and telemedicine visits. All staff have been fully vaccinated.

Office hours are Monday – Friday from 9am – 4pm. In addition, Dr. Simon is scheduling virtual visits on Saturday mornings. We are pleased to continue our availability to both new and existing patients.

Our top priority throughout the COVID-19 pandemic has been the health and safety of our patients and staff while still providing high quality healthcare. This is still our top priority. While IntimMedicine staff is fully vaccinated, our office will continue to strictly adhere to all CDC guidelines.

  1. Appointment times have been designed to minimize waiting room time and our clinical staff will promptly move you to your private exam room.
  2. All staff and practitioners will wear face masks/shields to decrease any risk of viral transmission.
  3. Patients are expected to wear masks throughout their time in the office as recommended by the CDC.
  4. No visitors are allowed during your appointment to minimize office crowding and maintain social distancing.

We are here to answer any question. Just give us a call at 202-293-1000.